Business Process Outsourcing
Business Process Outsourcing (BPO) involves contracting specific business functions or processes to a third-party service provider. This allows companies to focus on core competencies while leveraging the expertise of specialized providers in areas like customer service, IT, or finance.
Customer service
Handling incoming and outgoing customer calls, providing technical support.
IT services
Managing computer systems, networks, and software.
Accounting and finance
Handling payroll processing, financial reporting, and bookkeeping.
Human resources
Managing employee records, payroll, and benefits.
